BakeFresh Support

Something not working, or a bakery you want on the map?

Email emmettmaher@gmail.com and we will get back to you. If you are reporting a problem, telling us your iOS version and which bakery or bake it happened on makes it much faster to fix.

Common questions

Why do some bakeries say “Sample”?: We are still onboarding real bakeries. Sample bakeries let you see how the tracker works in the meantime, and are always labelled so you never mistake one for a real shelf.
Why does the app want my location?: To sort bakeries by how close they are and place them on the map. That happens entirely on your phone — your location is never sent to us. You can decline it and the app still works.
I tapped “Notify me” and nothing arrived.: Check that notifications are allowed for BakeFresh in iOS Settings. Note that a bake can also sell out before it is ready.
I run a bakery and want to post our bakes.: Get in touch. Bakery accounts are linked by hand at the moment, so that nobody can claim a shop that is not theirs.
How do I delete my data?: Deleting the app removes what is stored on your device. For anything held on our servers, email us and we will remove it. See the privacy policy for what that covers.